The AI Org Chart: The New Banking Jobs That Didn’t Exist Five Years Ago
For decades, banks hired around familiar functions. Relationship managers managed relationships. Risk teams assessed risk. Operations staff processed transactions. Technology…
AI & Data Strategy
Analysis and thought leadership on how banks and financial institutions are using artificial intelligence, analytics, and data platforms to transform operations, improve decision-making, and drive growth. Coverage includes AI governance, predictive analytics, generative AI, data quality challenges, and enterprise data strategy in banking.
The 600-Use-Case Problem: Why Scaling AI Is Harder Than Deploying It
The first challenge was getting AI into the bank. The second challenge is stopping it from becoming 600 separate projects.…
From Chatbots to Credit Decisions: Where Banks Are Actually Deploying AI
A customer applying for a loan today may already be interacting with AI without realising it. The same technology that…
The Hidden Cost of Bad Banking Data
Banks have spent billions modernising core systems, deploying AI, launching digital channels and investing in real-time payments. Yet one of…
Why Data Lineage Is Becoming More Valuable Than AI Models
Banks have spent the last two years racing to deploy generative AI, build large language models, and launch AI-powered products.…
The Future Bank May Have More AI Workers Than Human Employees
For decades, banks have measured workforce growth by the number of employees they hired. In the coming years, that metric…
Why Banking Software Vendors Are Rebuilding Their Products Around AI Agents
Banks may soon find that the software they buy looks very different from the systems they use today. Across the…
AI Vendors Are Quietly Replacing Traditional Banking Workflow Software
Banks spent the last decade modernising customer-facing channels, but a quieter transformation is now happening deeper inside financial institutions. Artificial…
Banks Race To Deploy AI-Powered Credit Decision Systems
Banks are rapidly accelerating investment into AI-driven credit technology as lending models evolve beyond traditional credit scores and manual underwriting…
Why Treasury Operations Could Become Banking’s Next AI Battleground
Treasury has long been one of banking’s most critical but least visible functions. It manages liquidity, funding, cash positioning, risk,…