Mashreq Advances AI-Driven Software Engineering with IBM Bob
Mashreq is advancing its adoption of agentic artificial intelligence through a pilot of IBM Bob, IBM’s AI-powered software engineering platform,…
AI & Data
Artificial Intelligence and Data are transforming how banks operate, make decisions, and serve customers. This category covers the latest developments in AI, machine learning, advanced analytics, and data platforms across the global banking industry. Explore how financial institutions are using generative AI, predictive analytics, data governance frameworks, and intelligent automation to enhance customer experience, strengthen risk management, and drive operational efficiency. Coverage includes AI adoption in banking, data strategy, analytics platforms, regulatory considerations, and the role of AI in fraud detection, credit decisioning, and personalised financial services.
EDITOR’S PICK
Five Questions Bank Leaders Must Ask Before Investing in AI
Artificial intelligence has rapidly become one of the largest technology investment areas in banking. From fraud detection and risk modelling to customer service automation and personalized financial advice, banks are allocating billions of dollars toward AI initiatives.
HSBCnio Points to a Future Where AI Agents Become Bank Customers Too
HSBC has launched a new digital banking platform for corporate and institutional clients, but the most significant part of HSBCnio…
Banks Are Becoming Harder to Manage
Banks have always been complicated organisations, but the next generation of banking could introduce a fundamentally different management challenge. A…
AI’s Next Banking Constraint May Not Be Data. It May Be Electricity.
Banks have spent years preparing their data for artificial intelligence. They have migrated workloads to the cloud, built data platforms,…
The Anthropic Incident Exposes a New Risk for Financial Services: AI With Authority
Artificial intelligence becomes a very different proposition when it moves from producing an answer to taking an action. That distinction…
What Happens When Your AI Knows More About Your Money Than Your Bank App?
The next major competitor to the banking app may not be another bank, fintech or digital wallet. It could be…
Personetics Brings AI Customer Intelligence Into Bankers’ Daily Workflows
Banks have spent heavily putting intelligence into digital channels, but the employees managing some of their most valuable customer relationships…
AI Wants More Customer Data. Banking Privacy Rules Are Moving the Other Way.
The most powerful banking AI will not necessarily be the model with the most parameters or the most sophisticated reasoning.…
The AI Business Case Is Becoming Quantifiable
The most important development in banking AI this year may not be a more powerful model or another generation of…
AI Agents Could Break Wealth Management’s Old Economics
Wealth management has always contained an uncomfortable equation: the more personalised the service becomes, the more expensive it is to…