Banks Are Hiring AI Faster Than They Can Govern It
The next workforce problem for banks may have nothing to do with finding enough people. It may be figuring out…
AI & Data Strategy
Analysis and thought leadership on how banks and financial institutions are using artificial intelligence, analytics, and data platforms to transform operations, improve decision-making, and drive growth. Coverage includes AI governance, predictive analytics, generative AI, data quality challenges, and enterprise data strategy in banking.
Banks Have Plenty of AI Ideas. Getting Them Into Production Is the Hard Part.
The shortage of artificial intelligence ideas in banking ended a long time ago. Ask almost any bank where AI could…
Bank Marketing Is Moving Inside the Digital Banking Experience
A customer opens a banking app to check whether their salary has arrived. Another is paying for a hotel overseas.…
Why European Banks Are Turning to Sovereign AI
Europe’s banks are becoming increasingly selective about the technology they build their future on. While artificial intelligence remains central to…
Banks Won’t Maximise AI Until They Redesign How Work Gets Done
Every major bank can now buy the same AI models, access the same cloud platforms and work with many of…
Banks Are Preparing for AI. They’re Not Preparing for AI Failure.
Banking executives have spent the past two years asking how quickly artificial intelligence can be deployed across their organisations. A…
Banks Won’t Win by Cutting Costs. They’ll Win by Redesigning Them.
Banks have spent years searching for new ways to lower operating costs, yet many are discovering that traditional efficiency programmes…
Every Conversation With AI Is Becoming a Banking Channel
A customer no longer needs to visit a branch, navigate a mobile app or wait on hold to interact with…
The Biggest Risk With AI Agents Isn’t Intelligence. It’s Unsupervised Action.
Every major bank is exploring how AI agents can automate work that once required human intervention. From handling customer enquiries…
Banks Won’t Win the AI Race by Deploying More AI
Banks have spent the past two years racing to launch generative AI pilots. Virtual assistants, coding copilots, fraud detection models…